In my consulting work, I specialize in optimizing people’s experience in physical environments and integrated digital - physical environments.
To do this, I:
Apply research insights from behavioral science, cognitive science, building science, and human-computer interaction.
&Conduct custom research studies using quantitative and qualitative methods.
I distill research findings into actionable solutions to inform the spatial design, services, and products within an environment.
Do you want help solving a challenging real-world problem? Get in touch
I’ve worked with companies to answer questions like:
What’s great about our (physical/digital) environment? What’s terrible about it? How can we improve those things?
What the heck are customers doing in our (physical/digital) environment? Why?
What kind of new features, services, or products do our customers want? Which ones would they pay a premium for?
How can we apply research to develop a new (physical/digital) environment or product?